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Check the balance of your accounts. Payment of own loans. Transfers between own accounts and those of third parties in the Cooperative -previous affiliation- Disbursements of credit lines.
Contact us at 809-579-0871. You can also notify us via email at medioselectronicos@mamoncito.com.do
You must go to any of our offices nationwide to process the claim or by calling 809-579-0871 or to email reclamaciones@mamoncito.com.do
Contact any of our offices or by email at reclamaciones@mamoncito.com.do
At the Cooperative we only work with Dominican pesos.
No, our system simply detects the lack of activity and goes to Inactive. Later, if you are interested, you could go to an office to reactivate it.
No. To make withdrawals from your savings account, it is essential to present the passbook or debit card and identity document.
SYo. You can appoint another person to manage your savings account. You and the authorized person must go to the nearest Office to complete the forms and to provide important data and information for this process to be completed.
Yes, this process is automated from the moment the loan negotiation is signed.
You can use CoopCash locally in Dominican pesos but if you travel and let us know, you will have the possibility of using it at ATH ATMs and for purchases in commercial establishments with automatic exchange to the local currency where you are.
No, if a minimum commission is charged for monthly card handling and annual renewal. In addition to a fixed charge for replacement in case of loss or deterioration.
Yes, you can use CoopCash both in commercial establishments and ATMs in other countries. For this, you must previously inform the nearest Office.
No. The CoopCash debit card is for personal use.
The daily withdrawal limit at ATMs is RD$10,000.00.
The daily limit for purchases in commercial establishments is RD$40,000.00.
You must ask us to block it by calling our offices or the number on the back of your card 1-809-200-4474.
This will depend on the type of transactions you make and the amounts that do not exceed RD$10,000.00 in cash withdrawal and RD$40,000.00
In the CoopCash Network and BHD León ATMs there is no cost. In other ATMs outside the network it has a cost of RD$50.00 per transaction.
You must contact one of our Offices or the 1-809-200-4474 to block it immediately for your safety.
The Minimum Amount is: RD$10,000.
Monthly with credit to savings or checking accounts.
You can request a loan with us through any of our branches or through our website in the option “Products -> Online Applications -> Loans”.
This will depend on the type of loan you are going to request and the guarantee. You can read a little more about this in the descriptions of the different types of loans or by visiting one of our offices.
The value to lend will depend on your need and your ability to pay in addition to the guarantee.
Yes, you can request to renegotiate your loan through any of our branches.
Yes. You can take another loan with the same guarantee as long as the value of these loans does not exceed 80% of the value of the guarantee. For such purposes, the guarantee must be appraised again.
Mortgage loans Consumer loans with mortgage guarantee. Loans with guarantee of savings and investments. Unsecured loans Vehicle loans CrediCash My first loan.